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F A
Q |
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| 1. |
How
much space do I need for a bounce house? |
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| 2. |
Can
they be used in the rain? |
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| 3. |
How
many kids can use the bounce house at one
time? |
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| 4. |
How
much does it cost to rent a bounce house? |
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| 5. |
Can
I pick up the unit and set it up myself? |
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| 6. |
How
soon in advance of a function should I reserve
my unit? |
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| 7. |
What
is your "Bad Weather" policy? |
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| 8. |
Does
the bounce house have to be set up in a backyard
or on grass? |
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| 9. |
Can
the unit be set up on the pavement or in a
parking lot? |
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| 10. |
Who
sets up the bounce house? |
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| 11. |
Do
you have liability insurance? |
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| 12. |
How
long can I rent a bounce house for? |
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| 13. |
Are
the units new and clean? |
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| 14. |
Does
there have to be an adult supervisor present? |
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| 15. |
How
long does it take to set up the bounce house
and take it down? |
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| 16. |
What
do you need to set up the unit? |
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| 17. |
What
happens when the unit is delivered? |
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| 18. |
How
do the kids get safely in or out of the bounce
house? |
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| 19. |
Do
I have to keep the blower on at all times? |
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| 20. |
How
are the bounce houses cleaned? |
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| 21. |
Do
you require a deposit? |
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| 22. |
What
are your methods of payment? |
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| 23. |
Can
a bounce house be set up indoors? |
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| 24. |
Can
I rent a unit late in the evening or over
night? |
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| 25. |
Will
the bounce house harm my lawn? |
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| 26. |
What
is your cancellation policy? |
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| 1. |
How
much space do I need for a bounce house? |
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Most of our bounce houses
are 15'x15' and require a three foot "safety
space" to surround the unit. At a minimum,
an 18'x18' clearance is necessary.
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| 2. |
Can
they be used in the rain? |
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We always reserve the right
to cancel a reservation if there is severe
weather. However, if weather conditions
are marginal when we drop off the unit,
and you decide to keep the unit, we do not
recommend that they be used in periods of
heavy rain. The units become very slippery
when they get wet and slipping can injure
children and adults.
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| 3. |
How
many kids can use the bounce house at one
time? |
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| Bounce
Unit Size |
Children
under 8 |
Children
9-12 |
Teens
13 + |
Big
Kids and 18+ |
| 15'
x 15' |
10 |
8 |
6 |
4 |
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| 4. |
How much does it cost
to rent a bounce house?
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We rent bounce houses according
to rental duration, the size of the unit,
and the day of the week. Our web site has
been designed to provide you with as much
information as possible to help you with
your reservation.
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| 5. |
Can
I pick up the unit and set it up myself? |
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No. Since safety is our
utmost concern, we require that our qualified
technicians install the units, check them
for safe operation, and review all the necessary
safety instructions with the person renting
the unit and anyone that will be involved
in supervising the operation of the bounce
house.
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| 6. |
How
soon in advance of a function should I reserve
my unit? |
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We typically recommend
that a bounce house be reserved three to
six weeks in advance of the date needed.
During the summer months, the most popular
units are booked at least a month in advance
and many weeks we have nothing to rent.
Our recommendation is that you book as soon
as you know the date you will might need
a bounce house. We have a very liberal cancellation
policy and we always say "It is better to
be safe, than sorry".
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| 7. |
What
is your "Bad Weather" policy? |
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We always reserve the right
to cancel a reservation (at no penalty to
you) if there are heavy rains or high winds
(over 25 mph). Safe operation of our units
and customer safety is our utmost concern.
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| 8. |
Does the bounce house have to be set up in
a backyard or on grass? |
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No, many of our units are
set up in the parking lots of preschools,
shopping centers, churches and office buildings.
Instead of anchoring the units to stakes
in the ground, we anchor them with 60 lb.
sand bags for your safety.
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| 9. |
Can
the unit be set up on the pavement or in a
parking lot? |
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Yes, the units can be set
up on grass, as well as paved surfaces.
We put a protective tarp under the unit
to protect it from the abrasive movement
across the paved surface.
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| 10. |
Who sets up the bounce house? |
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We have a team of qualified
technicians that have been properly trained
to set up the bounce houses so that they
can be enjoyed in a safe manner. The technicians
have been instructed on how to prevent "tripping"
and shock hazards.
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| 11. |
Do you have liability insurance? |
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Yes. We have made the decision
to purchase a 1 Million Dollar General Liability
policy for each of our bounce houses. Many
of our competitors have decided to "cut"
corners and not carry insurance, or may
only insure one or two of their bounce houses.
Always ask for a copy of their policy and
get a certificate for your records.
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| 12. |
How
long can I rent a bounce house for? |
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We have several standard
rental periods. These are 4 hour, 6 hour,
and all day rentals. However, if these do
not fit your party needs, please contact
us. We are very flexible and think you will
find our rates affordable.
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| 13. |
Are the units new and clean? |
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Yes. All of our units are
new, and we have a policy of rotating units
our of our inventory after a year or two,
depending on their use. We want to make
sure that we have a "young" inventory that
is made up of the current styles. As far
as clean, we clean each unit (with disinfectant
and a mini vaccume to get in the crevices)
after each use. If you ever find that one
of our bounce houses doesn't meet your standards
for cleanliness, you will not be charged
for that rental.
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| 14. |
Does there have to be an adult supervisor
present? |
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Yes. During our safety
review after the unit is set up, we make
it clear that a supervisor must be present
when anyone is in the unit to ensure its
safe operation. The supervisor is there
to help kids and individuals get in and
out of the unit safely.
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| 15. |
How long does it take to set up the bounce
house and take it down? |
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Yes. During our safety
review after the unit is set up, we make
it clear that a supervisor must be present
when anyone is in the unit to ensure its
safe operation. The supervisor is there
to help kids and individuals get in and
out of the unit safely.
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| 16. |
What do you need to set up the unit? |
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All we really need is a
relatively flat, open area that does not
have any overhead obstructions and a power
outlet withing 50 feet of where the unit
is to be set up. If no electricity is available,
portable generators are available upon request.
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| 17. |
17.
What happens when the unit is delivered? |
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When the unit is delivered,
our technician will inspect the site where
the unit is to be placed to ensure that
it is free of any obstacles or hazards to
the unit or anyone playing in it. Since
the unit has to be anchored in some manner,
we will inquire as to any underground sprinkler
systems to make sure that our stakes do
not puncture a hidden pipe. After the inspection,
we will set-up the unit and review safe
operating instructions.
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| 18. |
How do the kids get safely in or out of the
bounce house? |
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All of our bounce houses
have an inflated safety step that is an
integral part of the unit. The step is slanted
so that they can crawl up into the unit
through a small opening in the front of
the unit. When they need to exit the unit,
they will exit feet first, while sliding
on their bottom or on their tummies. We
require that a supervisor be present at
all time to ensure that the kids are enjoying
the unit in a safe manner and to help with
entering and exiting the unit.
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| 19. |
Do I have to keep the blower on at all times? |
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There is really no need
to turn off the blower when the unit is
set-up for enjoyment. The unit uses less
energy than a hair dryer and will ensure
that the unit is always ready for enjoyment.
However, if you do need to turn off the
unit for any reason, it is perfectly safe.
Just make sure everyone has exited the unit
and make sure that the unit collapses onto
itself and not on any sharp objects or obstructions.
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| 20. |
How are the bounce houses cleaned? |
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After each use, our bounce
houses are thoroughly vacuumed (even between
the seams) to get dirt and debris out of
the unit and wiped down with a disinfecting
cleaner. We pride ourselves on delivering
new, clean and attractive units for your
enjoyment.
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| 21. |
Do you require a deposit? |
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Yes. A $50 security deposit
is required to ensure that your bounce unit
is reserved for your event. We also ask
that we have a credit card number on file
before the unit is delivered. The security
deposit is fully refundable as long as you
abide by our cancellation policy.
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| 22. |
What are your methods of payment? |
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We are very flexible as
far as payment. We accept Cash, Checks,
and Credit Cards (Visa, MC, Amex, and Discover)
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| 23. |
Can a bounce house be set up indoors? |
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Yes, we do set-up our
units indoors, assuming that the space is
large enough to accommodate the unit. Spaces
that are typically large enough are gyms,
stages, shopping malls, and convention halls,
just to name a few.
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| 24. |
Can I rent a unit late in the evening or over
night? |
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Yes, we are very flexible
concerning our rental periods. However,
if we feel that the unit will not be safe
in the late evening or over night, we reserve
the right to deny such rentals.
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| 25. |
Will the bounce house harm my lawn? |
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No, the unit will not harm
your lawn. We place a tarp down under the
bounce house to make sure that any movement
will minimize any damage. We will place
stakes in the yard to help anchor the unit,
but this does no permanent damage.
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| 26. |
What is your cancellation policy? |
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We require a $50 deposit
for any reservation of our bounce units.
This deposit is fully refundable if you
cancel the reservation 7 days prior to your
rental date. Naturally, this does not apply
to cancellations due to weather or unsafe
conditions.
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